Frequently Asked Questions

Sydney's Best Fire Protection Specialists

The annual fire safety statement is the document that you are required by law to submit every year to the council and to the Fire Brigade letting them know what fire protection measures you have on your site.

We can assist you in the completion of this form.

It is a common occurrence for a flow test result to differ from that achieved on a previous test conducted and there can be many factors which can cause this. The most common that we come across include:

  • Time of day the test was conducted as demand on the water supply in your particular area may have significant peaks and lows i.e. commercial areas
  • A valve either internal of external to your property has been fully or partially closed
  • Scheduled reductions in water pressure by local council.

We recommend that all service reports including log books are kept in a safe place on site in case of an audit by the F&R NSW. A copy of these records is required to be kept off site for access in the event that your records are damaged in a fire.

It is important that in an audit situation you are able to produce all service reports to prove the integrity of the system and/or equipment. We further recommend that you have copies of the certification of your building as constructed plans of the building for reference by our technicians when they attend site.

The Australian Standards, and specifically AS 1851 specifies the requirements for servicing of all portable fire equipment and provides detailed lists of the works to be completed as part of each service.

We are happy to provide details of the requirements per the standard, or alternatively you can visit www.saiglobal.com.au to purchase a copy of the standard for your own records.

It is becoming a common request by Commercial Insurance providers to witness the annual fire hydrant flow test to satisfy themselves of a site’s compliance. Further, it is often requested by the insures for a number of additional tests to be conducted to identify any valves which may be closed thus limiting the hydrant system’s capability during an emergency.

Yes. We also provide electronic copies of all service reports for your record keeping in addition to the copies left on site.

Once a fire extinguisher has been discharged you should contact us to inspect it to determine if a pressure test is required. If this is required, a loan extinguisher will be left on site to ensure your site is adequately covered whilst your extinguisher is off-site and being repaired.

Under the Building Code of Australia, it is the responsibility of the building occupier to ensure all fire equipment is maintained in accordance to the relevant standard. However, the Australian Standard requires the building owner to ensure fire equipment is maintained.

Over the years a variety of fire extinguishers have been developed in order to protect against a range of fire emergencies.

To determine the type, size and number of extinguishers required to protect your premises, you can refer to the below chart provided by the FPAA as a guide or alternatively please contact us to arrange an onsite consultation free of charge.

No. The Australian Standards allows the following routine service frequency tolerances as follows:

Six-Monthly 1 month

Yearly 2 months

Five-Yearly 3 months

There are a few different ways to determine if your equipment is due for a routine service, including the following:

1) Log Book – Review the last completed log book entry.
2) Service Tag – all fire equipment is required to have a service tag attached and is to be completed by the servicing technician after each service. A number is stamped in the month (left hand side) and year (top) on the tag to denote the type of service completed and when it was completed. The number stamped denotes the following service has been completed:
1 – Level 1 Service (6 monthly service)
2 – Level 2 Service (Annual Service)
4 – Level 4 (5 Yearly Service or pressure test)

Under both the Australian Standard 1851 (2012) and the Building Code of Australia if you have fire equipment (including but not limited to – fire extinguishers, fire blankets, fire hydrants and fire hose reels) located at your premises then you are required to maintain them in accordance with the specified service intervals of AS 1851. To find more information on the service intervals and the requirements of the service, please refer to the services pages for each type of equipment.

Your single point of contact for all Fire Safety Services

Firequest is Proudly Australian owned and has no association with other fire and international companies.
Get in touch today, we can help with any of your fire services.